During the month of May 2008, eBay will roll out a set of changes to their feedback system with the purpose of preventing sellers from leaving negative feedback on buyers. Today, in response to eBay’s feedback changes, we are launching a public beta of our free service, called RepXchange, short for Reputation Exchange (www.repxchange.com). On this site, eBay sellers may anonymously pool their blocked bidder lists, aka black lists, and extract a new, custom list of blocked bidders that fits their own business profile. Now sellers can weed out bad buyers, and by extension, avoid spending needless time on re-listing, or worse, filing dispute claims. The unique filtering functionality provides the ability to, for example, take a pool of 10,000 blocked bidders and narrow it down to a list of 1,000 bidders who have been blocked by at least 3 US based sellers who have sold on eBay for more than 3 years and specialize in electronics worth over $200. The goal of this service isn’t to simply fill your blocked bidders list with a lot of names; when sellers do so, they are potentially losing good buyers in with the bad. On RepXchange sellers can be very specific about the buyers they want to block, thus allowing them to focus on servicing profitable customers.
We fully confess that the site is not perfect, flashy or slick, however it’s free and we hope that at least in the short term, it’ll do the job. We expext the beta period to uncover both technical and potential legal challenges (although we don’t forsee any) that we’ll have to deal with and we welcome any advice and criticism as long as the dialogue remains focused on improving the lives and profitability of eBay sellers everywhere.
I encourage sellers to sign up and take it for a test drive and tell us what you think! - Laurie
May 20th, 2008 at 12:37 pm
[…] the meantime, sellers who are upset about this may now have another weapon. One site has set up a system for sellers to share their own buyer “blacklists,” effectively creating a large list of problem buyers. What’s most interesting to me, is how this […]
May 20th, 2008 at 5:30 pm
ITS ABOUT TIME SOMETHING LIKE THIS CAME ABOUT!
Instead of reading all of the (edited) groaning and whining from sellers everytime they take in the shorts on eBay’s boards, someone finally is doing something about it.
Spread the word about this site and let’s support this idea, because in the long run, it may just end up supporting us!